Shipping Policy

This policy is applicable to (UK,US) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

Shipping Option

Price

5-10 Day Shipping

4.95 $

 

Order Processing

  • We process orders within 2-3 business days, excluding weekends and holidays. 
  • Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
  • If you need any assistance with your order, please contact us immediately at contact@weachic.com . We will not be able to make changes to your order after it has shipped.
  • Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

NOTE: We are not responsible for shipping carrier delays.

Our goal is to offer you the best shipping options, no matter where you live in the UK. Every day, we deliver to hundreds of customers, ensuring that we provide the highest levels of responsiveness to you at all times.

How to Track Your Order?

Please visit Track My Order Page, and track your order easily using the tracking number or via your order number with your email address.

Delivery Methods

We deliver throughout United Kingdom. All orders are shipped via UPS or DHL. Carriers are selected based on the most efficient delivery. Please use signature service if you do not wish to leave your package unattended at your front door. We are not responsible for any lost packages if you do not request signature service. Please reach out to us if this is the case and we will file a claim on your behalf.

Depending on the size of the items in your order, we utilise the following shipping and delivery methods: 

Small items

Many lightweight items can be shipped via Post. As soon as your item has left the warehouse you will be notified via email and be able to track your order online.

Medium - Bulky sized items

For medium to bulky sized items for example home decor products that cannot be shipped via Post, we will send them through one of several freight carriers. Once your items have left the warehouse, you will be able to track their journey online. Please note that delivery dates shown on the carriers’ websites are only estimates and we cannot take any liability for late deliveries.

Items will be sent to the shipping address you provide when placing your order. We cannot accept a PO box for these items as a shipping address because our shipping partners are unable to deliver to a PO box. We suggest you provide a street address for delivery if you are purchasing furniture items.

Virtual goods

Virtual goods are sent to the email address provided during checkout.

Cancellations 

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Change of Address

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at contact@weachic.com or Call Us at +44 74 1836 3373

Parcels Damaged 

In Transit If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps. Email: contact@weachic.com Phone: +44 74 1836 3373

International Shipping

At this time, we do not ship outside of the UK and US.

Taxes and duties 

Please note that all packages are shipped from Weachic. For our customers, there is no additional tax on our products, which means you only need to pay the final sale price when shopping in Weachic.

Note: During public holidays, since manufacturers and courier companies will restrict operations during this period, shipping time may be affected. Although unfortunately, this is beyond our control, we will do our best to improve this issue.

Missing and Lost Products: Please see our return policy here.

More Information

If you have any further questions, please don't hesitate to contact us at

Phone: +44 74 1836 3373

🏠 307 Kensington, Liverpool, England, L7 2RN, UK

📧 contact@weachic.com (24/7 Email Support Available)